Privacy Policy

1. Who we are

This website is operated by Ferreira & Voss Financial Consulting (Pty) Ltd, registered in South Africa (registration number 2852029389, VAT 6117599615), with its office at 48 Beaufort Road, Quigney, East London, 5201. We are the responsible party for the processing of your personal information described in this policy. You can reach us at [email protected] or +27 43 496 7627.

2. The information we collect

We collect information you give us directly — such as your name, email address, phone number and the details you include in an enquiry or consultation request. When you use our site we may also collect limited technical information such as your browser type and pages visited, through cookies as described in our Cookie Policy.

3. How we use your information

We use your information to respond to your enquiries, arrange and provide consultations, deliver the financial advice you request, meet our legal and regulatory obligations, and improve our website. We process your information on the basis of your consent, our legitimate business interests and, where applicable, our legal duties.

4. Processing under POPIA

We process personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA). We collect only what we need, keep it accurate, hold it securely and retain it only as long as necessary or as required by law.

5. Sharing your information

We do not sell your personal information. We may share it with trusted service providers who help us operate our practice, and with regulatory or legal authorities where we are required to do so. Any provider we use is bound to protect your information.

6. Your rights

You have the right to access the personal information we hold about you, to request correction or deletion, to object to certain processing, and to lodge a complaint with the Information Regulator of South Africa. To exercise any of these rights, contact us at [email protected].

7. Retention and security

We retain records for as long as needed to serve you and to comply with financial and tax legislation. We apply appropriate technical and organisational measures to protect your information against loss, misuse and unauthorised access.

8. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised date. Please review it periodically.